Statement checker

Five checks against the Program Manual’s own rules — the legal deadline, the $0 clinical rule, your maximum contribution rate, the 10% care management cap and the mandatory contents list. Enter a few figures straight off the statement; if anything fails, the written request is drafted for you, citations included. Free, nothing stored.

When were they first approved for home care?

This decides which contribution rates should have been applied.

Pension status

Classification

From the approval letter — it sets the budget the 10% care management cap is measured against. The list holds both ladders: Classifications 1–8 and, further down, the HCP Level equivalents.

The statement

Which month does it cover, and did it arrive by the legal deadline (the last day of the following month)?

Four figures from the statement

Straight off the page — monthly totals, whole dollars are fine.

Total value of services deliveredThe month’s full prices, before any split

Of that, clinical servicesNursing, allied health — always $0 to you

Total contributions chargedYour share for the month

Care management chargedShown as hours or dollars — enter the dollars

Does the statement show…

Every item below is mandatory under s17.2 of the Program Manual. Untick anything missing.

The verdict

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Enter the statement details in the panels — the checks run as you type. Nothing is uploaded or stored.

✅ Statement on time

Issued within the legal deadline (by 31 August 2026).

✅ All mandatory elements present

The statement carries the full s17.2 contents list.

If the reply doesn’t hold up — or doesn’t come — the Aged Care Quality and Safety Commission (1800 951 822) takes statement and pricing complaints, and since May 2026 can order refunds where overcharging is found. OPAN’s free advocates (1800 700 600) can carry it with you. The statements guide and billing-errors guide map the full route.

A quick compliance screen, not an audit — monthly totals can hide per-line errors only the itemised statement reveals.
Estimates and checks are general information only; Services Australia determines actual contribution rates.
Nothing you enter here is uploaded, stored or sent anywhere — the checks run entirely on your device.

Want the full reconciliation?

The Decision Pack goes line by line

The free check screens the month’s totals. The Decision Pack’s reconciliation covers the per-service rates, the 1 October change, backdating and refunds — built from your exact situation in the estimator.